Return Policy
At RevolveDine, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your air purifier, we offer a hassle-free return policy to make the process as easy and convenient as possible.
30-Day Satisfaction Guarantee:
We offer a 30-day satisfaction guarantee on all air purifier purchases. If you are not completely satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund or exchange. Please note that returned items must be in their original condition and packaging, with all accessories included.
How to Initiate a Return:
To initiate a return, please contact our customer service team within 30 days of delivery. Our friendly representatives will provide you with a return authorization (RA) number and instructions on how to return your item. Please be sure to include the RA number with your return package to ensure timely processing.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure that your return arrives safely. Once your return is received and inspected, we will issue a refund to your original form of payment within 5-7 business days.
Damaged or Defective Items:
If your air purifier arrives damaged or defective, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost. Please retain the original packaging and documentation, as they may be required to process your replacement.
Exchanges:
If you would like to exchange your air purifier for a different model, please contact our customer service team to arrange for an exchange. We will work with you to find the best solution and ensure that you are satisfied with your purchase.
Contact Us:
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We're here to help and ensure that you have a positive experience with RevolveDine.
Thank you for choosing RevolveDine. We appreciate your business and look forward to serving you again in the future.