Return Policy
Effective Date: 2023
Thank you for shopping at StreetsShoe. We strive to ensure your satisfaction with our products. Please read our return policy carefully to understand your rights and obligations when it comes to returns.
1. Returns:
If you are not completely satisfied with your purchase, you may return the item within 3 days of receiving it. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. Exchanges:
If you received a defective or damaged item, we offer exchanges. Please contact our customer service team at info@streetsshoe.com within 3 days of receiving the product, and we will assist you in the exchange process.
3. Refunds:
Refunds will be processed once we receive and inspect the returned item. We will notify you of the approval or rejection of your refund. If approved, the refund will be issued to the original payment method within 7 business days.
4. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective/damaged item. We recommend using a trackable shipping service to ensure your return is received.
5. How to Initiate a Return:
Contact our customer service team at info@streetsshoe.com to initiate the return process. Please provide your order number, details of the item you wish to return, and the reason for the return.
6. Exceptions:
Certain items, such as personalized or clearance items, may not be eligible for return unless they are defective or damaged upon receipt.
7. Contact Information:
If you have any questions about our return policy, please contact us at info@streetsshoe.com.
By making a purchase on StreetsShoe, you agree to the terms outlined in this Return Policy. We appreciate your trust in our products, and we are committed to providing you with a positive shopping experience.