FAQs

Frequently Asked Questions

1. How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with tracking information. Use this information to track the status and delivery of your package.

2. What countries do you ship to?

StreetsShoe currently ships to [list of countries or regions]. If your location is not listed, please contact our customer service team at info@streetsshoe.com for assistance.

3. How are shipping costs calculated?

Shipping costs are calculated based on the selected shipping method and your delivery location. Costs are provided during the checkout process.

4. What should I do if my package is lost or stolen?

If you believe your package is lost, please contact the shipping carrier with your tracking information. StreetsShoe is not responsible for lost or stolen packages.

5. Can I change my shipping address after placing an order?

Please double-check your shipping address during checkout. Once an order is processed, it is challenging to change the address. Contact our customer service team at info@streetsshoe.com for assistance.

6. How do I contact customer service?

For any inquiries or assistance, please contact our customer service team at info@streetsshoe.com.